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HealthTech / Care Delivery
CareOS
CareOS proof file

Building a HIPAA-Compliant Telemedicine Network

We engineered a highly secure, real-time video consultation platform that integrated seamlessly with legacy EHR systems across 15 hospital networks.

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Care Delivery 4 validated outcomes
Delivery Signal
Architecture, product UX, and engineering velocity aligned around one outcome narrative.
Execution Mode
CareOS
Fragmented Patient Experiences
Secure, Browser-Based Care
10,000+
Daily Consults
15
EHR Integrations
HIPAA/SOC2
Compliance
Node.js React WebRTC AWS Medialive FHIR/HL7 Integrations
The Challenge

Fragmented Patient Experiences

CareOS needed to launch a unified telemedicine platform for a major hospital network. The primary challenge was not just building video calls, but deeply integrating with 15 independent instances of legacy Electronic Health Record (EHR) systems like Epic and Cerner.

Furthermore, patient data privacy (HIPAA compliance) was non-negotiable. Video streams needed end-to-end encryption, and no Patient Health Information (PHI) could be cached improperly on our edge servers.

The patient demographic was diverse, meaning the frontend UX had to be completely frictionless for elderly patients joining via mobile browsers without requiring app downloads.

Architecture & Solution

Secure, Browser-Based Care

We architected a secure WebRTC video pipeline on AWS, ensuring that all video and audio traffic was fully encrypted and never stored at rest without explicit, regulated consent.

We built a robust Node.js middleware layer. This layer acted as an integration hub, interacting securely with the HL7/FHIR interfaces of the various hospital EHRs. It allowed doctors to view patient history within the video call interface without leaving the application.

The patient-facing side was built with React and optimized for mobile browsers, ensuring a single-tap join experience. We implemented custom network degradation handling to keep audio alive even if the patient's video connection faltered.

Technical Core Stack
Node.js React WebRTC AWS Medialive FHIR/HL7 Integrations
The Results

Transforming Healthcare Delivery

Scaled to support over 10,000 daily secure video consultations.
Reduced patient onboarding technical support tickets by 65%.
Enabled bidirectional sync with 15 major hospital EHR systems.
Achieved 100% pass rate on third-party security and HIPAA audits.
Client Perspective

"The seamless EHR integration and rock-solid video reliability SovrinLabs built have fundamentally improved how we deliver remote care."

Dr. Emily Chen
Chief Medical Officer
Proof Highlights
Scaled to support over 10,000 daily secure video consultations.
Reduced patient onboarding technical support tickets by 65%.
Enabled bidirectional sync with 15 major hospital EHR systems.
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Discuss Your Engineering Challenge

Speak directly with our senior technical architects. Share what you are trying to build or scale, and we will map the next technical move.